Support Center
Frequently Asked Questions
Answers to common questions about booking, payments, surgeries, medications, and using HealthCare. Can't find what you need? Our assistant is here to help.
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General
Use the doctor search fee filter to find doctors whose consultation fee fits your budget.
Emergency availability depends on the hospital. Hospital profiles show whether emergency services are available.
Search laboratories by city and available diagnostic specialties.
Use doctor search to filter by specialization, city, gender, experience, rating, fee, and consultation type.
Search hospitals using the city filter to view healthcare facilities available in that city.
Appointment
Pending and confirmed appointments can be cancelled according to the applicable cancellation policy.
Yes. Doctors supporting online consultations can be booked for a virtual appointment.
Select a doctor, choose an available date and time, and submit the appointment request.
Surgery
The surgery section provides procedures, departments, estimated costs, and associated doctors.
Medication
The AI assistant helps users navigate healthcare services and educational information. It does not replace professional medical diagnosis or treatment.
Still need help?
Our Health Assistant can answer questions instantly, or you can reach our support team directly.